3n4n Privacy Policy

How We Handle Your Personal Information

1. Information We Collect

When you register and use the 3n4n platform, we collect certain personal information necessary to operate your accountand provide our services. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect your deposit and withdrawal transaction records, game activity logs, and device information such as browser type and operating system. When you contact our support team, we retain records of those communications to help resolve issues and improve our service. All information collected is limited to what is genuinely needed to run a secure and compliant gaming platform for Filipino players.

2. How We Use Your Information

The personal information you provide is used primarily to create and manage your 3n4n account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with regulatory requirements. We use your contact details to send account-related notifications such as transaction confirmations, security alerts, and important policy updates. Game activity data helps us detect unusual patterns, prevent fraud, and ensure fair play across the platform. We do not use your personal data for automated profiling that produces legal effects, and we do not sell or rent your information to any third party for marketing purposes. All data use is strictly limited to operating, securing, and improving the 3n4n platform experience for players in the Philippines.

3. Data Sharing and Disclosure

3n4n does not sell, trade, or transfer your personal information to outside parties except as described in this policy. We may share data with trusted service providers who assist in operating the platform, such as payment processors handling PHP transactions, identity verification partners, and technical infrastructure providers. These partners are contractually required to keep your information confidential and use it only for the specific purpose for which it was shared. We may also disclose information when required by Philippine law, court order, or regulatory authority, or when necessary to protect the rights, property, or safety of 3n4n, its users, or the public. In all cases, we share only the minimum information necessary to fulfil the relevant obligation.

4. Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine regulations and our internal compliance obligations. Transaction records and identity verification documents are kept for the minimum period mandated by law, after which they are securely deleted or anonymised. If you request the closure of your account, we will process the deletion of non-mandatory data within a reasonable timeframe while retaining records that we are legally required to keep. You may contact our support team through your account to enquire about the specific retention period applicable to your data. We review our data retention practices regularly to ensure they remain proportionate and compliant.

5. Cookies and Tracking

The 3n4n platform uses essential cookies to maintain your login session, remember your preferences, and ensure the platform functions correctly on your mobile device or browser. We do not use third-party advertising cookies or cross-site tracking technologies. Session data collected through cookies is used solely to improve your experience on the platform and is not shared with external advertising networks. You may adjust your browser settings to refuse cookies, but doing so may affect the functionality of certain platform features. Our use of cookies is limited to what is strictly necessary for a smooth and secure gaming experience.

6. Security Measures

We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Account passwords are stored using secure hashing methods, and all data transmitted between your device and our servers is encrypted. Access to personal data within our organisation is restricted to staff who require it to perform their specific duties, and all such staff are bound by confidentiality obligations. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 3n4n account. If you suspect any unauthorised access to your account, please contact our support team immediately through the platform.

7. Your Rights

As a user of the 3n4n platform and a resident of the Philippines, you have the right to access the personal information we hold about you, request corrections to inaccurate data, and ask for the deletion of data that is no longer necessary for the purposes for which it was collected. You may also object to certain types of data processing or request that we restrict how we use your information in specific circumstances. To exercise any of these rights, please submit a request through your account or contact our support team directly. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable Philippine data privacy regulations. For general questions about your account or our platform, the FAQ page is a good starting point.

8. Changes to This Policy

3n4n reserves the right to update this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable regulations. When material changes are made, we will publish the updated policy on this page with a revised effective date. We encourage you to review this page periodically so you remain informed about how we protect your information. Continued use of the platform after any update constitutes your acceptance of the revised policy. If you disagree with any changes, you may close your account by contacting our support team through the platform.